
Jessica Pumo
Fractional Chief Operations Officer
About Jessica
Jessica serves as a fractional COO at TAG CXO, where she strengthens the operating structure and leadership rhythms that enable scalable growth. As a member of the leadership team, she focuses on optimizing business operations and ensuring leadership’s vision is effectively executed.
With more than 20 years of experience, including serving as EVP of Delivery & Operations at a professional services firm, Jessica brings a specialty in transforming systems to work for companies focused on growth.
But Jessica doesn’t just design systems—she executes. Equally comfortable in the trenches and the boardroom, Jessica blends EOS® and Next Level Growth principles with custom operational architecture and is certified in Pragmatic Marketing and Situational Leadership. As part of the TAG CXO team, she brings operational discipline that enables Paul to focus on the CEO role and positions the business for predictable, sustainable growth.
Education
M.A. – Applied Linguistics – Arizona State University
B.A. – Spanish and Arts – Indiana University Bloomington